Job description
Appoints staff, assigns tasks, and monitors and reviews staff performance: The manager is responsible for hiring sales personnel, setting clear job responsibilities, evaluating their performance, and providing training or feedback to improve sales efficiency.
Liaises with other staff to provide information about vehicles, promotions, and financing options to customers: The manager coordinates with the sales team and other departments to ensure that customers are well-informed about available vehicles, special offers, and financing options.
Ensures that adequate reserves of vehicles are maintained and that inventory management is carried out efficiently: The manager oversees the procurement of cars, ensures that stock levels are sufficient to meet customer demand, and ensures effective inventory control.
Handles customer complaints and queries regarding sales and service: The manager ensures that any issues related to customer service, vehicle sales, or post-sale support are addressed professionally and efficiently, maintaining a high level of customer satisfaction.
Oversees the maintenance of financial records and manages security arrangements for the premises: The manager ensures accurate financial tracking, oversees payment records, and implements security measures for both the vehicles and the dealership premises.
Authorises payment for vehicle supplies and sets pricing, discount rates, and credit terms: The manager approves vendor payments for vehicle stock, determines the pricing of vehicles, negotiates discount rates, and sets the terms for financing and credit.
Examines the quality of vehicles and ensures effective use of advertising and display facilities: The manager inspects incoming vehicles to ensure quality standards are met and works with the marketing team to optimize vehicle displays and advertising strategies to attract customers.
