Privacy Policy

Star Cars London Ltd
Park Farm, Sewardstone Road
Chingford
London E4 7RG

Company Registration Number: 08057820
FCA Firm Reference Number: 667228
ICO Registration Number: ZB044234

Star Cars London Ltd is authorised and regulated by the Financial Conduct Authority (FCA) for consumer credit activities. We act as a credit broker and not a lender.

We may collect and process the following personal information:

• Name
• Postal address
• Telephone number
• Email address
• Date of birth
• Driving licence information
• Identification documents
• Employment and income information (for finance applications)
• Vehicle purchase and finance information
• Payment and transaction details
• Communications with us
• Website usage information, including IP address and cookies

We only collect personal information that is necessary to provide our services, comply with legal and regulatory obligations, and improve your experience with Star Cars London Ltd.

We process your personal information where it is necessary:

• To perform a contract with you.
• To comply with our legal and regulatory obligations.
• For our legitimate business interests.
• Where you have given your consent.

We will only process your personal information where we have a lawful basis under UK data protection legislation.

If you apply for vehicle finance, we may share your personal information with selected finance providers, lenders and credit reference agencies to assess your application.

Finance providers may carry out credit searches, identity verification and affordability assessments in accordance with their own privacy policies.

We may share your personal information with:

• Finance providers and lenders
• Credit reference agencies
• Identity verification providers
• Vehicle warranty providers
• DVLA (where applicable)
• Service and repair providers
• Professional advisers
• Regulatory authorities including the Financial Conduct Authority where required
• Law enforcement agencies where required by law

We never sell your personal information to third parties.

Our website uses cookies to improve your browsing experience, analyse website traffic and help our website function correctly.

We use essential cookies to ensure the website operates correctly and, where you consent, analytical cookies to improve our services and user experience.

You can manage or disable cookies through your browser settings. Please refer to our Cookie Policy for further information.

We only retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal and regulatory requirements, resolve disputes and enforce our legal agreements.

We take appropriate technical and organisational measures to safeguard your personal information against unauthorised access, misuse, loss, disclosure or alteration.

Under UK GDPR you have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information where applicable.
• Request restriction of processing.
• Object to processing.
• Request data portability.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the Information Commissioner’s Office (ICO).

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Star Cars London Ltd
Park Farm, Sewardstone Road
Chingford
London E4 7RG

Email: starcarslondon@live.com
Telephone: 020 3632 3099

If you are unhappy with how we process your personal information, you have the right to complain to the Information Commissioner’s Office (ICO).

Website: https://ico.org.uk
Telephone: 0303 123 1113

We may update this Privacy Policy from time to time to reflect changes in legislation, regulatory requirements or our business practices. Any updates will be published on this page and will take effect from the date they are posted.